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Archive for October, 2008

Taking Care of Customers

I had an important experience lately that proved how important it is to take care of your customers. A small business customer of ours got into a situation in which they went significantly over their plan and owed us quite a bit of money. They received the automatic invoice we send out alerting them of [...]

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Economic Crisis: What to Do?

As I sit here, the DOW dropped another 450 points even after the government approved the 87-billion-dollar bailout plan. Even before our market opened up, Japan’s index was down 4.5% and Russia’s 15%. England has an 11-billion-dollar bailout plan for its banks, and France just admitted to an official recession. We are witnessing economic crises [...]

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